Dynamics 365

A Business Central go-live you can put a date on.

Fixed-fee discovery, a written timeline, and named engineers who stay on after go-live. Business Central and Finance & Operations, implemented the way a finance team can actually absorb.

14 weeks

typical go-live for a 120-user operation

Ten steps
01 / 10 · Discovery, before anything is bought
01 / 10

Discovery, before anything is bought

Two weeks in your processes with the people who run them. What you get is a scoped plan and a costed timeline — a document you own whatever you decide next.

  • Workshops per function
  • Fit-gap against standard
  • Costed, dated plan
northbay.dynamicsbay.cloud / finance
Discovery — Northbay Industries
6 workshops · 4 functions
Week 2 of 2
Processes
38
Gaps
9
Users
120
FunctionSessionsState
Finance 2 of 2 Mapped
Sales 2 of 2 Mapped
Purchase 1 of 1 Mapped
Warehouse 1 of 1 In review
Scoped plan issued FridayDiscovery
02 / 10

The plan gets a date in writing

Phases, dependencies and the go-live date are agreed before build starts — and the fee is fixed against that scope, not billed by the hour as it drifts.

  • Fixed fee against scope
  • Dependencies named
  • Go-live date committed
northbay.dynamicsbay.cloud / finance
Programme plan — 14 weeks
Signed 12 Feb · go-live 20 May
Committed
Phases
5
Weeks
14
Change requests
0
PhaseWeeksState
Configure 1–4 Scheduled
Migrate 5–8 Scheduled
Test 9–11 Scheduled
Cutover 12–14 Scheduled
Signed by both sidesBaseline
03 / 10

Configure standard first

Chart of accounts, dimensions, posting groups and approval flows go in as standard Business Central. Customisation waits until standard has been shown to fail.

  • Standard before custom
  • Dimensions designed once
  • Approvals modelled to policy
northbay.dynamicsbay.cloud / finance
Configuration — company setup
Chart of accounts · 4 dimensions
Standard build
Accounts
412
Dimensions
4
Custom objects
6
AreaApproachState
Chart of accounts Standard Loaded
Approval flows Standard Configured
Price lists Standard Configured
Scheme claims Extension Built
Six extensions, all documentedWeek 4
04 / 10

Migration, rehearsed three times

A trial load, a dress rehearsal and the real cut. Every run is reconciled against your trial balance, so the numbers are proven before anyone depends on them.

  • Three full rehearsals
  • Reconciled to trial balance
  • Rollback plan at each run
northbay.dynamicsbay.cloud / finance
Migration run 2 — dress rehearsal
18 entities · 2.1 M records
Reconciled
Records
2.1 M
Errors
0
Variance
₹0
DatasetRecordsState
Customers 4,210 Loaded
Items 18,420 Loaded
Open invoices 1,984 Reconciled
Opening balances 412 Reconciled
Trial balance matches to the rupeeRun 2 of 3
05 / 10

Integrations get an error queue

Bank feeds, payroll, storefronts and portals connect over documented APIs — with retries, alerting and a queue somebody owns, so a failure is a task, not a mystery.

  • Documented APIs
  • Automatic retry and alerting
  • Owned error queue
northbay.dynamicsbay.cloud / finance
Integration monitor
6 connections · last 24h
Healthy
Messages
14,208
Failed
3
Retried ok
3
ConnectionVolumeState
Bank feed — HDFC 1,204 Healthy
Payroll 318 Healthy
Storefront 9,882 Healthy
Dealer portal 2,804 3 retried
Alerts to the ops channelLast 24 hours
06 / 10

Users test in their own data

Acceptance testing runs on migrated data with real documents, scripted per role. Sign-off means the people who will use it have used it.

  • Scripts per role
  • Real migrated data
  • Sign-off by function head
northbay.dynamicsbay.cloud / finance
UAT — cycle 2
96 scripts · 4 functions
92% passed
Scripts
96
Passed
88
Open defects
8
FunctionPassedState
Finance 28 of 30 Signed off
Sales 24 of 24 Signed off
Purchase 18 of 20 In progress
Warehouse 18 of 22 In progress
Defects triaged dailyWeek 10
07 / 10

Cutover runs to a checklist

The weekend is planned hour by hour, with a named owner per task and a rollback point. Nothing about go-live should be improvised.

  • Hour-by-hour runbook
  • Owner per task
  • Rollback point defined
northbay.dynamicsbay.cloud / finance
Cutover runbook — 20 May
64 tasks · 31 hours
On schedule
Tasks done
48
Remaining
16
Slippage
0h
TaskOwnerState
Freeze legacy Controller Done
Final data load DynamicsBay Done
Balance reconciliation Finance In progress
Open transactions DynamicsBay Queued
Go / no-go call at 06:00Cutover weekend
08 / 10

Day one has people on the floor

Engineers sit with each function for the first week — posting the first invoices, running the first picks, answering questions at the desk rather than through a ticket.

  • On-site through week one
  • Floor-walking per function
  • Issues fixed same day
northbay.dynamicsbay.cloud / finance
Hypercare — day 3
On site · 4 engineers
Live
Questions
61
Resolved
58
Blockers
0
FunctionRaisedState
Finance 22 All resolved
Sales 18 All resolved
Purchase 11 2 open
Warehouse 10 1 open
Daily stand-up at 09:00Week 1 live
09 / 10

The first month-end closes clean

Hypercare runs through two month-ends. The measure of a good implementation is not go-live day, it is the first close that finishes on time.

  • Two month-ends in hypercare
  • Close checklist handed over
  • Reports signed off by finance
northbay.dynamicsbay.cloud / finance
Finance overview — period 10
Month-end day 3 of 3 · on track
Close on track
Revenue
₹8.4 Cr
Unposted
14
Margin
31.4%
DocumentOwnerState
SO-10428 M. de Vries Approved
INV-88213 Auto-post Posted
PO-4471 K. Iyer Awaiting
JNL-0912 Controller Review
Closed on day 3, as plannedPeriod 10
10 / 10

Support is a name, not a queue

The engineers who built it keep the phone. Response times sit in the contract, and enhancements go through a roadmap you set each quarter.

  • Named engineers, same team
  • Response times contracted
  • Quarterly roadmap you set
northbay.dynamicsbay.cloud / finance
Support — Northbay
Rolling 90 days
SLA 98%
Tickets
94
In SLA
98%
Enhancements
11
MeasureTargetActual
First response 2h 41m
Critical fix 8h 4.2h
Month-end close 4 days 3 days
Roadmap items shipped 8 11
Reviewed with you each quarterLast 90 days

What you get

What a DynamicsBay implementation covers, from discovery through the first clean month-end.

Fixed-fee discovery

Two weeks of process mapping that ends in a scoped plan, a timeline and a number. You keep the document regardless of what you decide next.

Data migration, rehearsed

Masters, open items and history are migrated three times before go-live — a trial, a dress rehearsal and the real cut — so nothing is discovered on the night.

Localisation built in

GST, VAT, e-invoicing and statutory reporting for India, the GCC and the EU, configured and tested against your own filings.

Integrations that hold

Bank feeds, payroll, e-commerce and the portals we build sit on documented APIs with retries and an error queue somebody actually watches.

Training by role

Finance, sales, purchase and warehouse each get their own sessions in their own data — not a demo company nobody recognises.

Support after go-live

Named engineers, response times in the contract, and hypercare through the first two month-ends before you move to standard support.

Questions we get asked

Business Central or Finance & Operations?

Business Central suits most operations up to roughly 300 users and one or two legal entities. Finance & Operations earns its cost at multi-entity, multi-country scale or heavy manufacturing. Discovery answers this with your numbers, not a rule of thumb.

What does the fixed-fee discovery include?

Process workshops with each function, a fit-gap against standard Business Central, a data assessment, an integration list, the licence model and a costed timeline. Typically two weeks.

How much of our old data comes across?

Masters and open transactions always. Closed history is usually better kept as an archive you can query than migrated in full — we will tell you where the line pays for itself.

Who does the work after go-live?

The same engineers. We do not hand off to a support pool that has never seen your build; the implementation team runs hypercare and stays as your named contacts.

Can you take over an implementation someone else started?

Yes, and often do. We start with an audit of the existing build and tell you plainly what to keep, what to rework and what it will cost.

Start with the discovery, not the licence

Two weeks, fixed fee, and a scoped plan you own whether or not you build it with us.

Twenty-one days, no card. We set the environment up with your own data structure so the trial is worth running.

ERP Solutions (Dynamics 365)
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